In this exclusive video interview, Citywire chairman Lawrence Lever quizzes Standard Life Aberdeen's (SLA) chief executive Keith Skeoch about the running of its platforms, and asks whether it can avoid the technology troubles that have beset its rivals.
Notably Standard Life's wrap and Elevate platforms were built by the same technology provider as Aviva's, FNZ. But the latter provider has been dogged with constant problems over the past months, ever since it replatformed from its previous tech provider.
'So far so good' is Skeoch's view on Standard Life's platform technology. He said a close working relationship with the supplier has ensured the company has avoided the tech troubles that have plagued rivals.
Was this something Aviva had got wrong? We asked Skeoch if Aviva had called him for help. Watch the video to see his response.
Skeoch is also asked about SLA's recent deal to acquire Virgin Money's unit trust business.
While managing over £3 billion of Virgin clients' money is a tantalising opportunity, what will SLA do with Virgin's 'notoriously high charging' UK Tracker, which costs customers 1% a year to track the FTSE All Share?
Will SLA change that? Skeoch gives us his answer.