Aegon has hired Investec's digital head Lio Lopez-Welsch to lead its platform technology team.
Lopez-Welsch will be digital solutions chief information officer at Aegon, a role which will involve overseeing the company's platform technology and identifying improvements that can be made.
He will take over from Stephen Campbell in June. Campbell joined from Aegon Ireland in 2017 to take over the technology team during several technology projects, including the introduction of new technology on the Cofunds platform.
Lopez-Welsch was previously IT director and technical director at Investec Wealth & Investment, where he was in charge of the wealth manager's online services.
Mark Till, managing director of digital solutions at Aegon, said this previous experience would be 'a great asset' for the company's platform plans.
'We have a roadmap of improvements that we are looking to roll out across our platform services and Lio is well placed to pick up and lead these projects as well as identify the strategic calls we need to make about where to focus our technology investment for platform us,' he added.
Clients of the Cofunds platform experienced problems last year when Aegon introduced new technology. Complaints about service more than doubled in the second half of 2018 according to data released by the Financial Ombudsman Service last month.
Aegon has made a number of senior platform and technology hires in the past 12 months. New Model Adviser® revealed KPMG partner Nick Rodway has been picked as Aegon's new chief technology officer in January. Last Novemeber former Fidelity strategy head Ed Dymott also joined Aegon to look at new opportunities for its platform.